Privacy Policy

Last Updated: March 17, 2025

1. Introduction

Welcome to PhenomWash (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.phenomwash.com or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Contact information (name, email address, phone number, mailing address)
  • Property information for service locations
  • Payment information (processed through secure third-party payment processors)
  • Communications with us

Automatically Collected Information

  • Usage data (pages visited, time spent on pages, referring website)
  • Device information (IP address, browser type, operating system)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We may use your information for the following purposes:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send service confirmations, updates, and appointment reminders
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Protect against, identify, and prevent fraud and other illegal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Sharing Your Information

We may use your information for the following purposes:

  • Service providers who perform services on our behalf
  • Professional advisors (lawyers, accountants, insurers)
  • Law enforcement or other government agencies when required by law
  • Business partners with your consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

PhenomWash
Email: info@phenomwash.com
Phone: 678-502-0684